| If you click
on the Download link and the download starts, but then actually stops (not just
takes a long time), you may have lost your dialup connection and should try connecting
again. (Normally you will get a message saying you have lost your connection). Depending on how your
Acrobat program is set up, once the .pdf file is downloaded, you will either:
1) See a window asking
if you want to View or Save the file to your
Hard Drive.
Save the file to your
hard drive first. (It will appear on your Windows Desktop).Then double-click on the file
Icon on your desktop to view the file. If you do not save this file first, view it, then
close Acrobat, you will have to download the .pdf file again.
2) Acrobat will
automatically open with the .pdf file loaded into the
Acrobat program ready for viewing.
If you want to keep
this file, be sure to do a File/Save, or you will lose the file when you close Acrobat and
will have to download it again.
If Acrobat
opens but the .pdf file does not appear even after allowing enough time for this
file to load:
1) Check your Windows
Desktop to see if the file has been saved there.
If so,
a) Double-click on the
Icon to see if the .pdf file will
load into Acrobat. If this doesn't work, go to "b)"
b) From Acrobat, choose File/Open, and try to open the
file from within Acrobat.
c) Sometimes you will just see a blank page when it seems
to be done. Try just left-clicking anywhere in the blank area.
2) If you still can't
open the file, you may not have sufficient memory (RAM) on your machine to open a 2 MB
file. Try closing all programs (if you are running a virus protection program, temporarily
suspend it.), reboot and open the file with no other programs running other than Acrobat.
If this doesn't work, then you just don't have enough memory for opening the file.
This is rare on new machines.
IF
ALL ELSE FAILS...
Due to different browser types, browser
settings, or "association" with the file type (especially in browsers
provided by AOL), you may have to manually save the file first to your hard
drive, then open Acrobat, then load the file into Acrobat from the Acrobat program itself.
In Internet Explorer:
a- RIGHT-click on the link for the .pdf file
b- On the menu that comes up, select "Save Target As"
c- Save this file (create-a-filename.pdf) to your desktop.
d- Open your Acrobat program.
e- From the Acrobat program, open the "create-a-filename.pdf" file.
(File...Open...C:\WINDOWS\desktop\create-a-filename.pdf)
In Netscape:
All same as above except:
RIGHT click on link & choose "Save Link As" instead of "Save Target
As" |
